The MMIAM Journey
An international blog exploring arts management in practice.
“Waiting for the right time in life to make the next move might mean never making that move.”A MMIAM Journey Interview with Ian Oi
Apr 4, 2026 | Alumni, Blog, Interviews
It’s not often that the MMIAM program has a student who comes to this world in their 50s, having already had a successful career. Ian OI is a current student in the MMIAM program, and when we spoke in mid-January, he was just getting settled into life in Montréal and...
“Theatre really should reflect the people on the bus.”A MMIAM Journey Interview with Eda Holmes
Apr 4, 2026 | Blog, Interviews
Eda Holmes is the Artistic and Executive Director of the Centaur Theatre in Montréal. She is the first female artistic director in the theatre’s history, marking a significant milestone for one of Montréal’s oldest English-language theatre. Holmes previously served as...
A Glimpse into Academic ResearchSustainability Marketing
Apr 4, 2026 | Blog, Did You Know?, Research Articles
What is the difference between “Sustainable marketing” and “Sustainability marketing"? Those two terms mean two different concepts. Sustainable marketing is a marketing activity aimed at creating long-term relationships with customers for the benefit of the company,...
Innovating the Art Market:The Promotion of Emerging Artists Through Online Platforms (Abridged)
Apr 4, 2026 | Blog, Research Articles
Introduction The COVID-19 pandemic represented a pivotal moment, as digitalization became essential for survival. Various forms of online art mediation and platform-based promotion gained traction. Today, these innovations are no longer ad hoc responses but enduring...
MMIAM Goes to the Winter Olympics
Mar 2, 2026 | Alumni, Blog, Interviews
Dare we say that the values of the Olympic Games mirror those of the MMIAM program? The ability to bring together people from around the world, creating a melting pot of languages, traditions, and customs, and providing the opportunity to learn about a host city’s...
“There’s a reason they call it show business; both parts are equally important.”A MMIAM Journey Interview with Simon Anthony Abou-Fadel
Mar 2, 2026 | Blog, Interviews
Simon Anthony Abou-Fadel is a multi-hyphenate arts administrator. He is an actor and the Co-Executive Director and Managing Director of Youtheatre, one of Quebec’s most innovative theatres for young audiences. He has worked in finance at major corporations, including...
A Glimpse into Academic ResearchThe Concept of Beauty
Mar 2, 2026 | Blog, Did You Know?, Research Articles
The concept of 'beauty' has been studied by several categories of researchers, including philosophers, neurobiologists, and psychologists. A recent study provides interesting insights for cultural managers (Fleckenstein et al. 2025). The authors asked three...
The Future of Art Galleries:Rethinking Models for a Changing Market (Abridged)
Mar 2, 2026 | Blog, Research Articles
How can mid-tier art galleries evolve their business models in response to rising operational costs, collector disengagement, and other market pressures? This article is based on the firsthand experience and reflections of Robbie Fitzpatrick, a Paris-based gallerist...
“Our greatest joy is when everyone can feel welcome at our concerts. That’s when we are truly happiest!”A MMIAM Journey Interview with Jonathan Nemtanu
Jan 30, 2026 | Alumni, Blog, Interviews
Jonathan Nemtanu is a dynamic and versatile pianist. He has been invited to perform at numerous festivals and in concert series in Canada, France, Greece, Austria, Spain, China, and the United States. After obtaining his masters at the University of Montréal,...
“Dance is a universal form of art; it doesn’t need language to touch people”A MMIAM Journey Interview with Pierre Des Marais
Jan 30, 2026 | Blog, Interviews
Born in Montréal, Pierre Des Marais co-founded—alongside Paul Tanguay of O Vertigo, Marie-Andrée Roussel of La La La Human Steps and Francine Bernier of l’Agora de la danse— LOMA Productions, the organization that created Danse Danse in 1998. Danse Danse’s mission is...
A Glimpse into Academic ResearchThe Concept of Flow
Jan 30, 2026 | Blog, Did You Know?, Research Articles
The arts are about living an experience. The art itself, the people around and the atmosphere of the venue all participate in the ‘fantasies, feelings and fun’ of the outing. When deeply engaged in this experience, the patron may get into a state of flow meaning an...
Predicting Museum Visitors’ Intention Through Nonverbal Cues:The Potential of Facial Expressions (Abridged)
Jan 30, 2026 | Blog, Research Articles
Introduction Visitor experience is now at the heart of museum strategies, making it essential to understand what drives visit intentions. Recent studies highlight that immediate affective reactions play a decisive role in visitors’ decision-making and influence their...
A Glimpse Into Academic ResearchThe Notion of Experience
Jan 1, 2026 | Blog, Did You Know?, Research Articles
Engaging with the arts means engaging with a live experience. But how do we define that experience in context? There are significant differences between using a product—such as a detergent—and experiencing a moment in time, like attending an exhibition or a concert....
Research on the Ethics and Governance of Generative Artificial Intelligence Music Creation (Abridged)
Jan 1, 2026 | Blog, Research Articles
The rapid evolution of generative artificial intelligence (AI) has ushered in a new era of musical creation, automating composition, arrangement, and sound synthesis. However, AI creativity is the result of recombining existing data rather than generating...
Bridging Legacy and Innovation: Katie Robbins on the Hoblitzelle Foundation’s MMIAM JourneyA MMIAM Journey Interview
Jan 1, 2026 | Blog, Interviews
Katie was named President & CEO of Hoblitzelle Foundation in January 2018, continuing a treasured, multi-generational connection with the Foundation. Her grandfather, Lynn Harris, worked alongside Mr. Hoblitzelle for decades, and her father, Paul W. Harris, served...
Digging Into Artification and Decolonization. How Bob-James Rushatsi’s Master’s Thesis Got Him to BrazilA MMIAM Journey Interview
Jan 1, 2026 | Alumni, Blog, Interviews
Bob-James is an interdisciplinary arts and cultural management professional whose work sits at the intersection of fashion, art, cultural identity, and decolonial practice. His career spans fashion, marketing, audience engagement, and the performing arts, with...
“How can we inspire people to come to our concerts?”A MMIAM Journey Interview with Adelaida Oesch Jaramillo
Nov 17, 2025 | Alumni, Blog, Interviews
Adelaida Oesch Jaramillo is a musician, entrepreneur, and nonprofit leader from Medellin, Colombia. She is the founder and CEO of Cubo Universo Creativo, a cultural center based in Colombia, and a 2025 graduate of the MMIAM program. She currently resides in Quebec...
“We’re trying to create a global community of individuals that really appreciate culture.”A MMIAM Journey Interview with Samuel Santiago
Nov 17, 2025 | Blog, Interviews
Sam Santiago, CDE®, is an award-winning senior leader with over 35 years of experience in CSR/ESG, DEI, administration, operations, and nonprofit management across the travel, hospitality, tourism, health, logistics, spirits, events and entertainment, digital...
A Glimpse into Academic ResearchRecord Stores
Nov 17, 2025 | Blog, Did You Know?, Research Articles
In large shops across the world, you can find vinyl records from The Beatles to the Rolling Stones to Billie Eilish or Taylor Swift. Since 2008, Record Store Day, a special event dedicated to combating the threat of music streaming platforms, has been celebrated in...
Coping Mechanism of Balinese Music:The Case of Kuta, a Tourist Destination in Bali, Indonesia (Abridged)
Nov 17, 2025 | Blog, Research Articles
Tourism has reshaped Balinese culture, including music and dance, as traditional arts increasingly cater to tourist entertainment. The influx of global influences has altered Kuta’s soundscape, replacing the rhythmic melodies of gamelan—a traditional style of Balinese...
“Each artistic project is a tiny seed that I plant in the hearts of the audience. Maybe it will stay there quietly. Maybe, one day, it will bloom. That, to me, is the most magical part of art.”An interview with Wen Wen
Sep 29, 2025 | Alumni, Blog, Interviews
Wen Wen holds a Master of Arts in Cultural Management from The Chinese University of Hong Kong, a Master of Management in International Arts Management (MMIAM), and a Bachelor of Laws in Sociology from Nanjing University. In 2011, she founded Hermark Culture Media...
“At a time when we’re kind of scared of everybody else, I think it’s time for us all to just appreciate each other.”An interview with P. Gregory Warden
Sep 29, 2025 | Blog, Interviews
Gregory Warden has served as the Mark A. Roglán Director of the Custard Institute for Spanish Art and Culture at the Meadows Museum since June 2022. He taught at SMU for 30 years, where he is now a Professor of Art History Emeritus and where he was appointed...
A Glimpse into Academic ResearchMusic sales by formats
Sep 29, 2025 | Blog, Did You Know?, Research Articles
Streaming sales totaled US $17.7 billion in 2024, accounting for a market share of 84 percent, with 100 million subscribers according to the Recording Industry Association of America (RIAA). These figures include subscriptions as well as other uses such as...
The Nexus Between Arts and Ageing: Bridging the Generational Gaps (Abridged)
Sep 29, 2025 | Blog, Research Articles
Generational Theory is pivotal in arts and cultural participation research, as it illuminates the characteristics and shared experiences of age cohorts shaped by historical and cultural contexts. Age-based segmentation, therefore, becomes a strategic marketing tool...
“I always liked being in cultural spaces; they were where I felt good.”A MMIAM Journey interview with Marion Lecoq
Apr 6, 2025 | Alumni, Blog, Interviews
Marion Lecoq is a cultural project manager from Montreal, Canada. She has experience in communications, marketing, PR, production, and event management within nonprofits, creative agencies, and cultural organizations. Curious, creative, and devoted, she is deeply...
“We are the nexus where art and people meet; a catalyst for conversations, awareness, and maybe even new ideas.”
Apr 6, 2025 | Interviews
Glenn D. Lowry became the sixth director of The Museum of Modern Art (MoMA) in 1995. He has overseen the physical transformation of the museum’s campus through two building campaigns that have more than doubled the size of MoMA’s galleries, quintupled its endowment,...
A Glimpse into Academic ResearchThe definition of art marketing
Apr 6, 2025 | Blog, Did You Know?, Research Articles
Discussions about the art highlight the fact that cultural products are hedonic in nature, and an artwork cannot be classified as a utilitarian product; more so, when it comes to high art, the marketing approach is more product-oriented than market-oriented. The art...
Using Visual Art to Reduce Public Stigmatization of People with Mental Disabilities (Abridged)
Apr 6, 2025 | Research Articles
The current research sought to establish whether showing non-mentally disabled individuals a selection of paintings completed by people with mental disabilities led to more positive attitudes concerning mental disability among viewers, in comparison with the attitudes...
“I Always Wanted to Know What Was Behind the Curtain”A MMIAM Journey Interview with Xiaofeng Wang
Mar 20, 2025 | Alumni, Blog, Interviews
Xiaofeng resides in Milan and is an E-business Specialist with Angelini Beauty. She graduated from the MMIAM program in 2019. Brittany met with her virtually last November. Are you an artist? How did you first become interested in the arts? Oh, how I wish the answer...
“I love the idea of being a catalyst for urban renewal”A MMIAM Journey interview with Mark Volpe
Mar 20, 2025 | Interviews
Mark Volpe served as President and CEO of the Boston Symphony Orchestra (BSO) from September 1997 until June 2021. In his role, he was responsible for all the activities of the Boston Symphony Orchestra, Boston Pops, and Tanglewood as well as the real estate holdings...
A Glimpse into Academic ResearchPrice Sensitivity
Mar 20, 2025 | Research Articles
In this post-COVID era, it is beneficial to understand certain customer behaviors in relation to the price of a show. As a general rule, patrons with a low income and those who do not buy subscriptions are very sensitive to the price of a ticket; they easily form a...
Order of Re-Consumption of Partially Similar Objects in Consumers’ Hedonic ExperiencesThe Case of Book-to-Film Adaptations (Abridged)
Mar 20, 2025 | Research Articles
The findings of this research represent an exploration of the challenge inherent in producing an adaptation of a film to a book, or a book to a film. Film adaptations of books gross 53% more worldwide than films from original screenplays and 70% of the world’s top 20...
“What Can You Do with a Degree in the Arts?”
Jan 5, 2025 | Alumni
I’ve always been drawn to the arts. Some of my fondest memories are filled with the excitement of seeing musicals, strolling through art museums, and singing in the school choir. From those moments, I knew I wanted to pursue a degree in the arts. It felt like more...
“I enjoy keeping the trains running on time…”A MMIAM Journey Interview with Kirby Richards
Jan 5, 2025 | Alumni, Blog, Interviews
Kirby Richards is a graduate of the third MMIAM program cohort, completing the program in 2016. She is the Director of Operations for The VOCES8 Foundation USA and lives in Dallas, Texas. What have you been up to? What are you doing in Dallas? For the past two and a...
A Glimpse into Academic ResearchPay-what-you-want strategy
Jan 5, 2025 | Research Articles
One of the most difficult marketing decisions to make in the performing arts is setting the price of admission for a show. Often, companies will align their ticket prices with those of perceived leaders in their market, or the competition in general. In doing so, the...
Greening Live Shows: What Factors Matter?A Systematic Review of Factors Affecting Sustainability Practices in Music Festivals (Abridged)
Jan 5, 2025 | Research Articles
Governments have started to push cultural organizations to take action to limit their carbon footprint. This article takes stock of research affecting environmental sustainability in the field of culture. Here is a brief overview of the article. Apart from their...
Extra trips added to the MMIAM curriculum
Nov 7, 2024 | Press Releases
The MMIAM students experienced an expanded international schedule this year, with three additional locations added to their already packed itinerary. While future opportunities may vary, this added dimension enriched the program’s global perspective. Thanks to a...
“I live in two time periods at once, both in the future.”A MMIAM Journey interview with Maria Carneiro
Nov 7, 2024 | Alumni, Blog, Interviews
Maria Carneiro is a Lisbon-based theater-maker with a decade of experience in organizations of varying sizes. She serves as Co-artistic Director for teatromosca. She is a firm believer in the power of the arts and creativity and has, from an early age, studied,...
A Deep Dive into Vancouver’s Art SceneA MMIAM Journey interview with Lisa Wolfin
Nov 7, 2024 | Interviews
Lisa Wolfin is the founder of the Vancouver Visual Art Foundation (VVAF), a non-profit organization that produces events and programs in British Columbia, including Art Vancouver. Lisa Wolfin is a new member of the MMIAM International Advisory Committee. Are you an...
A Glimpse into Academic ResearchThe definition of a cultural product
Nov 7, 2024 | Research Articles
The term “product” is used in its broadest sense, to mean a tangible good, a service, an experience, a cause, or an idea. In the art, “product” is associated with any result of the creative act—for example, a performance, a festival event, an exhibition, a painting, a...
Exploring the Impact of Book Influencers on Reading Intentions in the Scroll Era (Abridged)
Nov 7, 2024 | Research Articles
In the world of books, there’s been a noticeable rise in “bookstagrammers” coined from the fusion of “books” and “Instagram”. Bookstagrammers are part of the “social media influencers” (SMI) group. The emergence of these influencers is renewing the literacy criticism...
“It’s powerful to support many, not just one.”An interview with Maura Sheffler
Oct 14, 2024 | Interviews
Maura Sheffler is an arts management and grantmaking professional with a passion for creating a more vibrant, equitable, and efficient cultural sector. She serves as the Donna Wilhelm Family President and Executive Director of The Arts Community Alliance (TACA) in...
Finding Your “Aha!” MomentA MMIAM Journey interview with Philip J. DeBoer
Oct 14, 2024 | Alumni, Blog, Interviews
Philip DeBoer serves as a Partner in the Nonprofit Executive Search Practice at DHR Global. He has deep experience recruiting CEOs and other senior executives to nonprofit organizations. His industry expertise, strategic management, and vast, diverse network of...
A Glimpse into Academic ResearchEffect of Reading and Partner on Art Consumption
Oct 14, 2024 | Research Articles
Do you know there are three things a manager must know about how to nurture a new audience? First, the taste for art comes primarily from the youth, from the extended family or the school. It comes either from an event that was remarkable and a happy souvenir, or a...
The Board of Directors in an Arts Organisation:How Co-existing Institutional Logics Limited the Board’s Strategic Contribution (Abridged)
Oct 14, 2024 | Research Articles
Strategy Work in Boards of Directors Strategy is described as a “comprehensive master plan that states how the corporation will achieve its mission and objectives.”[1] Strategy is not limited to drawing the map for the future; it also involves strategic control in...
“Watching a kid experience the magic of Disney is lightning in a bottle.”A MMIAM Journey interview with Hayley Pickess
Mar 29, 2024 | Alumni, Interviews
Hayley Pickess graduated from the MMIAM program in 2020 and is based in Toronto, Canada. In December, Hayley became a Talent Casting Coordinator for Disney Live Entertainment. She and Brittany discussed what it’s like to work for the arts in a corporate role. Are you...
“If it feels messy now, just hang in there a little bit longer. It’s going to make sense!”A MMIAM Journey Interview with Megan Heber
Mar 29, 2024 | Interviews
Megan Heber is a former full-time musician, an arts management professor at SMU, and a nonprofit leader. In March, she was awarded SMU’s HOPE Professor of the Year for graduate students. In May, she will officially begin her role as co-director of the MMIAM program....
A Glimpse into Academic ResearchThe Cultural Brand
Mar 29, 2024 | Research Articles
Brands are usually defined in terms of the following five characteristics: perceived quality: the different markets and market segments can get a sense of the quality of a brand even if they have never used or consumed that brand; name awareness: the larger the...
Gender Pay Gap in the Early-Stage Careers of Canadian Creative Workers (Abridged)
Mar 29, 2024 | Research Articles
The gender wage gap, as well as the treatment of sex differences, are widely documented and discussed in the overall labour market. However, less is known about this issue in cultural and creative markets, whose employment conditions differ from those in other labour...
From Master to Doctor—Continuing Education After the MMIAMA MMIAM Journey Interview with Chloé Vanasse
Mar 1, 2024 | Alumni, Interviews
Chloé Vanasse is a 2020 graduate of the MMIAM program and is currently in the middle of a PhD at HEC Montréal. She and Brittany spoke about the process of continuing education after the MMIAM program and her motivation to continue studying. Let’s start where I always...
“The arts are a huge part of how humans talk to each other globally.”A MMIAM Journey Interview with Christopher Gruits
Mar 1, 2024 | Interviews
Christopher Gruits is the Executive and Artistic Director of Penn Live Arts at the University of Pennsylvania, one of the nation's premier university-based arts presenters. With over 25 years of national and international experience in the arts and cultural sector, he...
A Glimpse into Academic ResearchMotivation
Mar 1, 2024 | Research Articles
Did you know that one of the facets of motivation to go to the theater, or rejection of this form of leisure, lies in finding the reasons why a person is interested in this art form or not? A number of studies have shown that a taste for theater is formed in a...
The Paradox of Corporate Sponsorship of Arts in the Age of Austerity (Abridged)
Mar 1, 2024 | Research Articles
The importance of corporate sponsorship for cultural organizations varies from continent to continent and country to country. In the U.S., with little government support for the arts, organizations have to find revenue wherever they can find it. For example, for many...
Kicking Open Doors to Let Artists ThroughA MMIAM Journey interview with Ann-Christine Racette
Jan 8, 2024 | Alumni, Interviews
Ann-Christine is the founder of SapienterA, a Brussels-based nonprofit arts consultancy that advocates for equity in the arts. Ann-Christine holds a bachelor's degree in design and metalsmithing from Loyola University Chicago; a certificate in Marketing,...
“I’ve always been a passionate advocate for the social roles of museums”A MMIAM Journey Interview with Anne Eschapasse
Jan 8, 2024 | Interviews
Anne Eschapasse is President and Chief Executive Officer of Montréal’s McCord Stewart Museum. She has more than 20 years of international experience leading museums and cross-disciplinary teams in developing and delivering high-profile initiatives and programs at...
A Glimpse into Academic ResearchRelationals versus Transactionals
Jan 8, 2024 | Did You Know?, Research Articles
Did you know that one of the possible ways of segmenting the performing arts or museum markets is to consider the behavior of their customers? In large cities with an abundance of cultural offerings, the consumers have so many options that they can't see everything....
Psychological Ownership (Abridged)
Jan 8, 2024 | Research Articles
Psychological ownership is the feeling that a target, or a part of that target, is “mine.” It is distinct from legal ownership and can occur regardless of whether the target is, or even can be, legally owned. For example, while many individuals feel a psychological...
Trusting Yourself and Your AbilitiesA MMIAM Journey Interview with Charlotte Diwan
Dec 8, 2023 | Alumni, Interviews
Charlotte Diwan is an arts administrator from Geneva, Switzerland. After six years of working for artgenève—an internationally renown contemporary and modern art fair and subsidiary of Palexpo—she became director of the fair in August. Charlotte was a member of the...
Building a Space for Community and Learning on a Former Military BaseA MMIAM Journey Interview with Raymond Wong
Dec 8, 2023 | Interviews
Raymond Wong is the Deputy General Director of the Kaohsiung Center for the Arts (Weiwuying) in Taiwan. Weiwuying, as it’s known, is the largest performing arts center under one roof in the world. It is his responsibility to manage and oversee the aspects of marketing...
A Glimpse into Academic ResearchThe Appropriation Process
Dec 8, 2023 | Did You Know?, Research Articles
Some of our ticket buyers are experienced, they often go to see shows or exhibitions and are subscribers or friends of the museum. On the other hand, others rarely have the chance to spend time in our theaters or museums. How then does one or the other receive the...
An Analytical and Comparative Approach to Cultural Heritage Experiences Enhanced with Augmented Reality (Abridged)
Dec 8, 2023 | Research Articles
Introduction Many tourist and cultural heritage sites have sought to enrich their visitors’ in-situ experience by deploying digital tools such as augmented reality (AR). Some managers of tourist and cultural heritage destinations seem convinced that AR enriches the...
VIVA MMIAM!
Sep 29, 2023 | About Us, Alumni, Professors
In August, members representing all 10 cohorts gathered in Montréal, first at HEC Montréal and then at the MMIAM Co-Director François Colbert’s country house—a home many students are familiar with—for a celebration of the MMIAM program’s 10th anniversary. Over the...
“It Takes Passion. I’m Passionate About the MMIAM.”An Interview with Professor François Colbert.
Sep 29, 2023 | Interviews
In celebration of the MMIAM program’s 10th anniversary, I sat down with Professor François Colbert, founder and Co-Director of the MMIAM, to chat about the program’s origins, his experiences over the past decade, and what he sees for the program’s future. Professor...
A Glimpse into Academic ResearchDid you know that...
Sep 29, 2023 | Did You Know?, Research Articles
These are, in fact, three market segments based on the main reason why the consumer may choose this or that cultural offering. Those reasons are the work itself, the desire to do something with someone, or the environment of the venue (architecture, customer service,...
Challenges and Success Factors in Nonprofit Arts Organization Mergers (Abridged)
Sep 29, 2023 | Research Articles
Interest in mergers increased markedly following the outbreak of the COVID-19 pandemic as the pandemic brought unprecedented distress and uncertainty on the organizations’ future viability. Studies in the past have reported successful utilization of mergers in...
What Comes First? Exploring Intersections and Forging Your Own PathAn Interview with Fatou Alhya Diagne
Apr 3, 2023 | Alumni, Interviews
Fatou Alhya Diagne is an MMIAM alumna based in Milan, Italy. She is currently a Program Manager for the Moleskine Foundation. A third culture person, Fatou describes herself as having a twenty-first-century globalized toolkit of strategies and perspectives for solving...
“Once a MMIAM, always a MMIAM!”A MMIAM Journey Interview with Anne-Marie Panneton
Apr 3, 2023 | Profiles
For MMIAM students and graduates, Anne-Marie is an indispensable resource; answering questions before the program begins, ensuring that students have the proper visas and paperwork before traveling, that students are reimbursed in a timely manner, lending support...
Sustaining the Arts by Means of Business Model Innovation (Abridged)
Apr 3, 2023 | Innovation, Research Articles
Across North America today, arts organizations are typically undercapitalized, too often generate operating deficits, and are fighting to stay solvent. In Canada, fiscal instability was exacerbated when public funding was significantly reduced. Covid-19 has devastated...
“Simple Little Things Can Make All the Difference”A MMIAM Journey Interview with Bailey McFaden
Mar 2, 2023 | Alumni, Interviews
Bailey McFaden is an experienced arts manager with a background in higher education. She completed the MMIAM program in 2021 and has since served as the School Programs Coordinator at Jacob’s Pillow in Becket, Massachusetts. Tell me about yourself. How did you become...
Leading with Passion—Fostering Community Through an International CareerAn Interview with Sophie Galaise
Mar 2, 2023 | Interviews
Dr. Sophie Galaise joined the Melbourne Symphony Orchestra as its first female Managing Director in April 2016. She has been on the board of Symphony Services International since 2013 and was elected Chair in November 2021. She is a member of the Advisory Council of...
Effects of Various Charitable Contribution Ratios under Pay-What-You-Want on Art Museum Revenues (Abridged)
Mar 2, 2023 | Research Articles
Pay-what-you-want (PWYW) is a participatory pricing mechanism in which buyers can set any price—including zero—for products or services provided by sellers (Kim, Natter and Spann, 2009). Schmidt, Spann and Zeithammer (2015) and Greiff and Egbert (2018) suggested...
Music as a Tool for Social ChangeA MMIAM Journey Interview with Natalia Puerta
Jan 5, 2023 | Alumni, Interviews
Natalia Puerta is a social cultural manager based in Bogotá, Colombia. She graduated from the MMIAM program in 2020 and has been working at the Orquesta Filarmónica de Bogotá in the time since. Natalia and Brittany sat down recently to chat about the orchestra's work...
“What’s Important is to Make an Effort”An Interview with MMIAM Professor Sylvain Audette
Jan 5, 2023 | Interviews
Sylvain Audette is a professor and Research Chair in the Management of Energy sector at HEC Montréal. At the university, he teaches several classes, including a six-week Research Methods course for the MMIAM program. This class is notoriously challenging. Continue...
Perceived Value of the Opera Experience in the Real and Virtual SpheresDimensions That Make the Difference (Abridged)
Jan 5, 2023 | Research Articles
Online streaming is a great challenge for opera houses. On the one hand, this new channel, which has been rather disruptive for this very traditional sector, offers opera houses a development path and a way to achieve one of their main goals: renew their audience and...
Confirming the Possibilities and Power of MuseumsA MMIAM Journey Interview with Elizabeth Alvarado
Nov 30, 2022 | Alumni, Interviews
Elizabeth Alvarado is cultural manager and museum specialist for the Peruvian Ministry of Culture. She completed the Master of Management in International Arts Management program in 2014 and currently resides in Lima, Peru. Below is her interview with Brittany...
“We Only See a Small Fraction of What’s Going on Around Us. You Have to Ask Questions”A MMIAM Journey Interview with Ekkehard Jung
Nov 30, 2022 | Interviews
Ekkehard Jung is a German musician and arts administrator living in Berlin. He is Managing Director and Partner for the European FilmPhilharmonic Institute as well as the Managing Director and Owner of his own firm, Ekkehard Jung Artists & Projects. He is a new...
Cultural Omnivorousness in South KoreaThe Effects of Political Participation, Religion and Cultural Infrastructure (Abridged)
Nov 30, 2022 | Research Articles
Bourdieu (1984) proposed the concept of “cultural capital,” which suggests that social class corresponds to cultural tastes, a notion that has sparked discussions about cultural hierarchy worldwide. In contrast to the theory of cultural capital, it was found that...
“I find it very intriguing to see how many worlds are out there”
Sep 15, 2022 | Interviews
Laura Hirvi is a German-Finnish cultural anthropologist living and working in Berlin. She is Managing Director of Virtual Reality Berlin-Brandenburg (VRBB), a post she has occupied since August 2021. Earlier this summer, Laura joined the MMIAM International Advisory...
Advocating for the artsAn interview with Virginie Lacombe
Sep 15, 2022 | Alumni, Interviews
Virginie Lacombe has worked for the City of Montréal, for RIDEAU, an international showcase event, and for Mouvement d’implication francophone d’Orleans (MIFO), a cultural venue, as an artistic coordinator. She now works for Loisir Sport Outaouais as a development...
Walking the Eco-TalkCultural and Arts Management During an Era of Sustainable Development (Abridged)
Sep 15, 2022 | Research Articles
Introduction Sustainability considers the long-term impact of human economic behaviour on future generations. In sum, sustainability refers to “development that meets the needs of the present without compromising the ability of future generations to meet their own...
The Diaper StrategyAn Interview with Tiffanie Guffroy
Apr 6, 2022 | Alumni, Interviews
Tiffanie Guffroy was a member of MMIAM’s third cohort. Born and raised in France, Tiffanie has been living and working in Quebec for a decade. She is currently General Co-Coordinator at Exeko in Montréal. Tiffanie has also recently become a mother. In celebration of...
“As a consultant, you live through other people’s achievements…”A MMIAM Journey Interview with Adrian Ellis
Apr 6, 2022 | Interviews
Adrian Ellis founded AEA Consulting—a leading strategic consultancies in the cultural sector— in London in 1990. Prior to founding AEA, he was Development Director and then Executive Director of The Conran Foundation, where he was responsible for planning and managing...
Differentiation Through the Over-Experientialization of Cultural OffersThe Case of Contemporary Music Festivals (Abridged)
Apr 6, 2022 | Research Articles
Introduction Festivals, which are unique opportunities for leisure, social and cultural experiences (Cole and Chancellor 2009; Getz 2005), may be the perfect example of products sought by contemporary consumers in their quest for immersion through varied experiences...
From Professional Ballet Dancer to the Visual Arts MarketA Career Journey with the Help of the MMIAM Program - An Interview with Kassidy Greiner
Feb 16, 2022 | Alumni, Interviews
Originally from Kansas City, Missouri, Kassidy Greiner is a former professional ballet dancer. She is currently Post-Sale Coordinator at Christie’s New York and was a member of the third MMIAM cohort. So, tell me about yourself and how you became interested in the...
Connected to Shining a Light on InjusticeA MMIAM Journey Interview with Maxwell L. Anderson
Feb 16, 2022 | Interviews
Art historian and arts administrator, Maxwell L. Anderson has devoted his career to advancing the mission of non-profit cultural institutions, while creating best practices to insure their development and sustainability. He has long sought to address challenges facing...
Towards an Integrative Framework for Arts Governance (Abridged)
Feb 16, 2022 | Research Articles
Globally, governments have been calling on arts organizations to review governance, ensuring that it is a central mechanism in the sector (e.g., Nugent 1999, 2016; Paulus and Lejeune 2013) to aid sustainability, especially if arts organizations are to receive ongoing...
“I Want to Spark a Fire in People”An Interview with Karen Zadra, Director of Galerie Zadra
Jan 7, 2022 | Interviews
Karen Zadra is the owner and director of Galerie Zadra, which specializes in contemporary fine art by American, European, and Australian Aboriginal artists. She is also a member of the MMIAM International Advisory Committee. In this interview, Karen and I chat about...
We must never forget the silence we have experiencedTwo years without live performances around the world - A MMIAM Journey interview with Laura Adlers
Jan 7, 2022 | Alumni, Interviews
Laura Adlers is a culture manager and producer with extensive experience working in the private, not-for-profit and public sectors in Canada, the United States and internationally. She has been the Executive Director of The Elora Singers and Festival since March 2020....
Inside and Outside the BoardroomCollaborative Practices in the Performing Arts Sector (Abridged)
Jan 7, 2022 | Research Articles
Arts organizations all over the world today find themselves operating in a climate of change and uncertainty, compelling them to act more strategically, reinvent their governance structure and restructure their business model (Fanelli et al. 2020; Reid and Turbide...
Artistic Practice in Corporate Environments, an Emerging MarketAn Interview with Eric Yang
Nov 3, 2021 | Alumni, Interviews
For Eric Yang, the MMIAM program combined his love of the arts and interest in business. In the almost three years since, he has lived in Amsterdam and worked as a consultant for Deloitte, bridging artistic practice and corporate environments. Eric is a musician, who...
Creating a more inclusive worldAn Interview with Ysabel Viau, Founder and CEO of ACCULTURA
Nov 3, 2021 | Interviews
Combining her passion for cultures and communications, Ysabel Viau is the founder and CEO of ACCULTURA, a company that provides organizations with sustainable diversity, equity, and inclusion solutions. Using her more than 30 years of experience, Ysabel developed and...
Welcoming Families to the MuseumReconsidering Forms of Cultural Mediation for Parent/Child Autonomous Visits (Abridged)
Nov 3, 2021 | Research Articles
A majority of French local museums are coping with a contrasting situation: school visits are very successful and receive appreciative comments, whereas leisurely family visits are disappointing and damage the image of museums. This damage can be seen especially...
Welcome to the MMIAM JourneyLetter from the Editor
Aug 24, 2021 | About Us, Alumni
My name is Brittany Johnson. I’m an Interpretation Specialist and Diversity and Inclusion Chair at Crystal Bridges Museum of American Art and the Momentary. I’ll be taking over the MMIAM Journey this year from MMIAM alum John Tenny. John’s done a great job as managing...
Returning Home, But Not to Business As UsualAn Interview with Tania Castroverde Moskalenko
Aug 24, 2021 | Interviews
Tania Castroverde Moskalenko joined Miami City Ballet (MCB) as Executive Director in August 2018, bringing more than 20 years of experience to the organization. Prior to MCB, Castroverde Moskalenko served as the CEO of Chicago’s Auditorium Theatre. In 2017, she was...
Creating opportunities for yourselfPutting professional experience and the MMIAM degree to work in Montréal
Aug 24, 2021 | Alumni, Interviews
Agnese Cazzavillan describes herself as a city dweller who loves discovering public art, architecture, and gardens; her background is in international sales and communications. She joined the MMIAM in the hopes of applying these skills to the arts industry in...
Stability and Compatibility in the Receptivity of US Arts and Culture Organizations to Corporate Support (Abridged)
Aug 24, 2021 | Research Articles
Nonprofit organizations are exploring innovative ways to replace revenue as government funding shrinks and competition for private funding intensifies (Seitanidi and Ryan, 2007). The literature examines the variety of sources of nonprofit revenue, from earned sources...
Preparing the Arts for a Digital WorldAn interview with Viahsta Yuan
Mar 7, 2021 | Alumni, Interviews
Viahsta Yuan grew up in Beijing, China immersed in the arts. After studying business at the University of British Columbia, she became involved in startups and entrepreneurship. She chose to do the MMIAM so she could reenter the arts in a professional and managerial...
Sustainable Development and the Future of Live AudiencesAn Interview with Jorge Bernárdez
Mar 7, 2021 | Interviews
Jorge Bernárdez Lopez is currently a Project Manager at Nartex Barcelona and a lecturer in management at EU Business School. His background in economics and business gives him a different perspective in arts and culture management. Jorge recently joined the MMIAM...
Closing the Museum Leadership GapTheoretical Framework and Empirical Investigation of Museum Leader Attributes (Abridged)
Mar 7, 2021 | Research Articles
Many of the museum executives in the Western world currently belong to the baby boom generation and will retire in the next few years (Bernhardt 2013; Sargeant and Day 2018; Stewart 2016). The predictable result will be a wide “museum leadership gap” (Baldwin and...
Taking a Look at COVID-19’s Impact on TheatreAn Interview with Michael S. Rosenberg
Feb 9, 2021 | Interviews
Michael S. Rosenberg is the Managing Director of McCarter Theatre Center in Princeton, New Jersey. He has previously worked at La Jolla Playhouse in San Diego and was a co-founder and Executive Director of the New York theatre collective, Drama Dept. Michael is one of...
If You Can’t Find It, Create ItAn Interview with Amanda Vojvodin-Dargenio
Feb 9, 2021 | Alumni, Interviews
Amanda has a background in arts administration and graduated from the MMIAM in 2015. She is originally from Canada but has been living in Milan, Italy since 2015. She is currently the Marketing and Events Manager for Louisiane (Hermès Cuirs Précieux Group). Amanda...
Expanding Possibilities for MMIAM Students and Graduates
Feb 9, 2021 | Professors
Why is the MMIAM program offering a new course in Cultural Entrepreneurship? The skills entrepreneurship education offers help managers become highly valued employees. This is because entrepreneurs perceive problems and devise solutions to them. In doing so, they...
An Arts Manager AbroadAn Interview with Alex Koutelias
Jan 3, 2021 | Alumni, Interviews
Alexander Koutelias is a U.S. citizen from Sarasota, Florida that has been involved in the arts and culture from a young age. He worked at an art museum, a university foundation, an opera company, and an NGO in the Netherlands before joining MMIAM’s 7th cohort and...
A Texas Museum in an Increasingly Global WorldAn Interview with James Jillson
Jan 3, 2021 | Profiles
James is the Director of Development at the Nasher Sculpture Center and an Adjunct Lecturer of Arts Management and Arts Entrepreneurship at SMU in Dallas, Texas. He works with the MMIAM students during their semester in Dallas to develop fundraising plans and lectures...
Customer Engagement and New Product Adoption in the Music IndustryThe Importance of Fit Between Brand and New Product Innovativeness (Abridged)
Jan 3, 2021 | Research Articles
In the last two decades the music industry has been through radical changes, mainly because of digitalization (Théberge 2015). The number of new music releases has considerably increased due to lower production and distribution costs. This growth has greatly expanded...
Announcing the launch of SEARCH for Arts LeadershipA new podcast series by James Abruzzo and Svenja Kluckow
Jan 3, 2021 | Press Releases
How do we identify great arts leaders? By the arts organizations they shape and influence. A member of MMIAM’s International Advisory Committee, James Abruzzo, who is Global Head of DHR International’s Global Nonprofit Practice and the founder and President of Abruzzo...
Producing a Digital Festival in the Age of CovidAn Interview with Erica Fee
Nov 2, 2020 | Interviews
Erica Fee is the founding producer and executive director of the Rochester Fringe Festival, which celebrated its ninth year in September 2020 and is now one of the most-attended fringe festivals in the United States and the largest multidisciplinary performing arts...
Opportunity for Non-traditional Arts Arises from COVID-19An Interview with Inna Huttunen
Nov 2, 2020 | Alumni, Interviews
Inna is obsessed with interdisciplinary and immersive art, experiences, contemporary circus and more. Since 2016 Inna has been the co-owner and managerial director of the interdisciplinary art company Recover Laboratory based in Helsinki, Finland. She graduated with...
How Status Affects the Unconventionality of Opera RepertoiresConflicting Criteria for Status Distinction, Aesthetic Conventionality and Repertoire Nonconformity in Italian Opera (Abridged)
Nov 1, 2020 | Research Articles
Status is defined as “an organization’s position in the social system that can be ranked among other positions based on its relative prestige or social esteem” (Jensen et al. 2011, 87). It serves as the leading explanation for an organization’s tendency to conform or...
Abruzzo Associates Releases New Data on Performing Arts Center CEO Executive Compensation Reductions in the Wake of Covid-19
Oct 28, 2020 | Press Releases, Research Articles
James Abruzzo, a member of MMIAM’s International Advisory Committee, and Jessica Drymer, a 2020 MMIAM graduate, have been working together at Abruzzo Associates since September. James is Global Head of DHR International’s Global Nonprofit Practice as well as the...
Adapting to Coronavirus in the ArtsAn Interview with Courtney Kenyon
Sep 16, 2020 | Alumni, Profiles
Courtney has experience in arts across the board, but fell in love with theatre at a young age. She was a longtime stage manager, music educator, and one time bailiff before she joined the MMIAM program to expand her horizons in the theatre world. She graduated in...
Arts Entrepreneurship Is More Important Now Than EverAn Interview with Greg Poggi
Sep 16, 2020 | Interviews
Greg Poggi is the Chair and Visiting Professor in Arts Management and Arts Entrepreneurship at SMU Meadows School of the Arts. He oversees the M.A./M.B.A. (MAMBA) in Arts Management, the Arts Management Undergraduate Minor, and is the new director of the MMIAM program...
The Figure of the Cultural EntrepreneurA Political Construct (Abridged)
Sep 16, 2020 | Research Articles
The article is intended to contribute to our understanding of this concept by contextualizing the figure of the cultural entrepreneur. It seeks to examine the ideological and economic context of the concept of entrepreneurship. It is guided by two questions: “Is...
The Science of Streaming Latin America:An Interview with Diego Burgos
Mar 26, 2020 | Interviews
Diego works as a music editor and content manager of Latin music at Deezer. He manages Latin music flagship playlists worldwide and the music content offer for Andean countries in Deezer (Colombia, Bolivia, Peru, Ecuador, Venezuela). Also, he leads the editorial...
A Tale of Two Cultures:An Interview with Laura Adlers
Mar 26, 2020 | Alumni, Profiles
After working as a professional arts manager for over 20 years, Laura Adlers joined the second cohort of the MMIAM program and graduated in 2015. She was recently named Interim Executive Director of both The Elora Festival and The Elora Singers in Canada. Laura was...
Notre-Dame is Burning: Learning from the Crisis of a Superstar Religious Monument (Abridged)
Mar 26, 2020 | Research Articles
On the night of 15 April 2019, Notre-Dame de Paris cathedral caught fire. Within a few hours, two thirds of the roof, the structure and the 93-metre spire of this building, whose construction began in the 12th century, were destroyed and parts of the interior were...
Expanding Horizons Through Dance:An Interview with Charles Santos
Feb 2, 2020 | Profiles
Charles Santos is the Executive and Artistic Director of the Texas dance presenter TITAS/DANCE UNBOUND, and the newest member of MMIAM’s International Advisory Board. Charles curates dance performances/companies from all over the world to bring to North Texas through...
Working Abroad and the Art of Tomorrow, Today:An Interview with Yumi Palleschi
Feb 2, 2020 | Alumni, Interviews
Yumi is from Terni, Italy and is a former concert pianist with a bachelors from Fryderyck Chopin University of Music in Warsaw and a masters in piano performance from SMU in Dallas. She graduated with the most recent cohort (6th) of MMIAM in July 2019. She is...
The Paradoxes of “Teaming” in the Creative Events Industry: The Case of Balich Worldwide Shows (Abridged)
Feb 2, 2020 | Research Articles
Balich Worldwide Shows (BWS) is an Italy-based firm that operates globally in the entertainment production market, creating, designing and producing live events such as Olympic ceremonies, permanent and touring shows and exclusive events. Projects on this scale...
All the World’s a Stage and It’s Changing:An Interview with Patrick Bergé of Scéno Plus
Jan 5, 2020 | Profiles
Patrick Bergé is the Co-founder and Chairman of the Board of Scéno Plus, a Montréal-based architecture firm that specializes in designing theaters. Some of their venues include the Colosseum at Caesar’s Palace, the famous La Nouba theater at Walt Disney World Orlando...
New Connections, New Ideas:An interview with Michelle Dalma
Jan 5, 2020 | Alumni, Interviews
Michelle Dalma graduated in 2017 with MMIAM 4. She has a background in Cultural Management after studying it at university and working for a few semesters in the cultural industry before beginning the MMIAM program. After MMIAM, she felt more prepared to tackle the...
The Role of Background Music in Visitors Experience of Art Exhibitions: Music, Memory and Art Appraisal (Abridged)
Jan 5, 2020 | Research Articles
The influence of music in retailing is widely discussed in the literature. Music is a powerful stimulus, and its presence can positively influence consumers’ affective, cognitive and behavioural responses. But, ambient music needs to be congruent with the specific...
Welcome to the MMIAM JourneyInnovating for a Future of the Arts
Jan 5, 2020 | About Us, Alumni
For as long as I can remember I’ve been obsessed with people and the cultures that create the societies we live in. From an early age this translated into an interest in anthropology, language, the arts, and an inter-disciplinary nature in my studies and work. I hope...
Exploring the Future of Arts Management – MMIAM’s First Year in India and ChinaAn Interview with John Tenny
Oct 30, 2019 | Alumni, Profiles
For her last interview, Laura Adlers met with John Tenny, a MMIAM graduate from the sixth cohort, who will take over as Editor of the MMIAM blog. John is originally from Dallas-Fort Worth, Texas, and is also assisting the MMIAM program as a project manager in Dallas....
What happens when you fuse past experience, new knowledge and skills, and a degree from the MMIAM program?In conversation with Brittany Johnson
Oct 30, 2019 | Alumni, Profiles
Brittany Johnson came into the MMIAM program with a Masters degree in journalism and Bachelors in international communications. She graduated in 2016 and is now the e-Communications Coordinator at Crystal Bridges Museum of American Art in Bentonville, Arkansas. Why...
Experiencing Istanbul Through the Innovative Cultural Productions of the Istanbul Foundation for Culture and Arts:In Conversation with Gӧrgün Taner, General Director
Oct 30, 2019 | Interviews
Gӧrgün Taner has been the General Director of the Istanbul Foundation for Culture and Arts since 2002, and with the foundation in various roles since 1983. As such, he has seen the foundation and the cultural scene in Istanbul evolve over many years. Gӧrgün is also a...
It’s a Matter of Attention: The Marketing of Theatres in the Age of Social Media (Abridged)
Oct 30, 2019 | Research Articles
In these hard times, many theatres are being confronted with a scarcity of resources. Competition is fierce for all kinds of resources, cross-elasticity of entertainment demands is high and spending review is affecting public budgets. Consequently, theatres must be...
Promoting cross-cultural dialogue between Iranian-Canadians and their multicultural neighbours:In conversation with Elahe Marjovi
Sep 23, 2019 | Alumni, Profiles
Elahe Marjovi was a freelance theatre designer for five years before joining the fourth cohort of the MMIAM program. She graduated in 2017 and is now the Fundraising and Donations Officer for Tirgan, an Iranian-Canadian cultural organization based in Toronto. As...
Developing the Skills Needed to be a Successful Entrepreneur in the Cultural Sector:In Conversation with SMU Director of Arts Entrepreneurship James Hart
Sep 23, 2019 | Interviews
James Hart is Director of Arts Entrepreneurship, Professor of Practice at the Meadows School of the Arts, Southern Methodist University. He teaches workshops in arts entrepreneurship as part of the MMIAM program. He is also the author of the recently published...
An International Perspective on Managing a Career as a Woman Composer (Abridged)
Sep 23, 2019 | Research Articles
The study draws on qualitative and some quantitative data derived from the survey responses of 225 women composers internationally. The study makes three contributions to the body of knowledge on the careers and career trajectories of women composers. First, it...
Celebrating Cultural Diversity and Sharing the Magic of Cirque du Soleil with the World: In Conversation with Daniel Lamarre
Mar 31, 2019 | Interviews
Daniel Lamarre, O.C., is the President and CEO of Cirque du Soleil, one of the most successful entertainment enterprises in the world. He is also a member of the MMIAM program’s International Advisory Committee. Students in the program have the privilege of visiting...
Combining Management Strengths with a Passion for the Arts: In Conversation with Cultural Entrepreneur Jozef Spiteri
Mar 31, 2019 | Alumni, Profiles
Jozef Spiteri graduated from the MMIAM program in 2015. Prior to his graduate studies, he was working for Montreal’s MURAL Festival. He is now working for POP Montreal, as Director of Partnerships, where he creates transformative art and music experiences using the...
Harnessing Technology to Optimize the Customer Relationship: The Case of Cirque du Soleil (Abridged)
Mar 31, 2019 | Research Articles
Since becoming Vice-President of Cirque du Soleil’s E-Marketing and Customer Relationship Management (CRM) Department in 2016, Martin Céré has managed to transform the organization’s database, not only by boosting the number of customer profiles from 5 to 15 million,...
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Mar 23, 2019 | Research Articles
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Less is More at Bruce Wood Dance in Dallas: In Conversation with Executive Director Gayle Halperin
Mar 4, 2019 | Interviews
Gayle Halperin is a former professional dancer and the administrative force behind Bruce Wood Dance since 2010. She is also the newest member of the MMIAM program’s International Advisory Committee. Laura Adlers interviewed her recently to learn more about Bruce Wood...
Learning to Slow Down and Program “With” a Rural Cultural Community: In Conversation with Marie Bobin
Mar 4, 2019 | Alumni, Profiles
Marie Bobin is a member of the first MMIAM cohort, completing the program in 2014. She entered the program with 10 years of broad arts management experience in the United Kingdom and the United States. Marie is now living in the high desert of San Bernardino County in...
Customer Relationships in Arts Marketing: A Review of Key Dimensions in Delivery by Artistic and Cultural Organizations (Abridged)
Mar 4, 2019 | Research Articles
by François Colbert and Danilo C. Dantas What do we know about the customer relationship in arts management? What role does relational marketing play in cultural organizations? What are the avenues worth exploring in this field? These are the main questions addressed...
Montréal Museum of Fine Arts – A “Humanistic” Museum with a Holistic Vision: In Conversation with Nathalie Bondil
Jan 14, 2019 | Innovation
Nathalie Bondil is the Director General and Chief Curator of the Montréal Museum of Fine Arts and has recently joined the MMIAM program’s International Advisory Committee. Under Nathalie’s direction, the Museum has garnered international recognition for its innovative...
Dancing on the Edge of Innovation: MMIAM Graduate Leaves Italy to Join Dance Therapy Team at Les Grands Ballets Canadiens
Jan 14, 2019 | Alumni, Interviews
Anna Aglietta graduated from the MMIAM program in 2017. Originally from Turin, Italy, she is one of the first two graduates of the program to have received a double Master degree in international arts management from both Bocconi University and HEC Montréal. Anna...
The Montréal Museum of Fine Arts: Balancing International Reach and Strong Local Roots (Abridged)
Jan 14, 2019 | Research Articles
by Serge Poisson-de Haro, François Normandin and Emmanuel Coblence While the most renowned art mega-museums located in global cities are characterized by their attendance figures and the wealth of their collections, museums that are of medium size and located in...
MMIAM Graduate and Gallery Owner Showcases Quebec Artists to the World: In Conversation with Anne D’Amours McDonald
Dec 3, 2018 | Alumni, Interviews
Anne D’Amours McDonald graduated from the MMIAM programme’s third cohort in 2016. Prior to her studies, she completed Bachelor and Master degrees in Fine Art and worked as an arts manager for several art galleries in her hometown of Québec City. Following her MMIAM...
Empowering Arts Leaders with High-Quality Data and Evidence-Based Resources:In Conversation with SMU DataArts Director Zannie Giraud Voss
Dec 3, 2018 | Innovation
Zannie Giraud Voss Ph.D. is Director of SMU DataArts as well as Chair and Professor of Arts Management and Arts Entrepreneurship in the Meadows School of the Arts and the Cox School of Business at Southern Methodist University. She is also one of the co-creators of...
Creating Brand Identity in Art Museums: A Case Study (Abridged)
Dec 3, 2018 | Research Articles
by Sofia Pusa and Liisa Uusitalo Based on the experience of three modern and contemporary art museums in Helsinki, the authors discuss how to create brand identity in art museums. The combination of marketing and art has long been considered ill matched, according to...
Bringing International Experience Back to Bogotá’s Teatro Villa Mayor: In Conversation with General Manager Álvaro Martínez
Oct 31, 2018 | Interviews
Álvaro Martínez is a graduate of the MMIAM programme’s first cohort in 2014. Prior to his studies, he had worked for many years in arts management in Bogotá, primarily with the Ministry of Culture, developing arts education programmes and other related projects. He...
Arts Management and the Creation of Social Values:Exploring Bogotá with Professor Jaime Ruiz-Gutiérrez
Oct 31, 2018 | Innovation, Interviews
Professor Jaime Ruiz-Gutiérrez is Associate Professor of the Faculty of Administration at the Universidad de los Andes, where he teaches Culture Management. He has a PhD in Mathematics applied to Social Sciences and has conducted extensive research of arts and culture...
Arts Management in Developing Countries: A Latin American Perspective (Abridged)
Oct 31, 2018 | Research Articles
by Jaime Ruiz-Gutiérrez, Philip Stanley Grant, François Colbert Mainstream academia has focused on Arts Management in developed countries. Therefore, shaped by the different artistic, cultural and social contexts in developing economies, this research proposes a new...
Leading an Exciting New Initiative for the MMIAM Program in India and China: In Conversation with MMIAM Professor Andrea Rurale
Oct 5, 2018 | Interviews
Andrea Rurale is Director of the Master in Arts Management and Administration (MAMA) program and Professor of Marketing and Heritage Management at SDA Bocconi in Milan. He is also the Regional President of FAI Lombardia (The National Trust for Italy) and is President...
MMIAM Graduate Amanda Vojvodin-Dargenio Launches Career in the Fashion Industry in Milan
Oct 5, 2018 | Interviews
Amanda Vojvodin-Dargenio graduated from the second cohort of the MMIAM program in 2015. She had recently completed undergraduate studies at the University of Ottawa in theatre and arts management, and wanted to broaden her knowledge of arts management on an...
Board Composition and Organizational Performance in the Cultural Sector: The Case of Italian Opera Houses (Abridged)
Oct 5, 2018 | Research Articles
by Paola Dubini and Alberto Monti The most significant event of opera houses in Italy is the reform of 1996, transforming opera houses from government bodies into foundations with boards of directors, budget autonomy, and responsibility for hiring and firing. As a...
Cultural Democracy at the Heart of the Edinburgh Festival Fringe: In Conversation with Shona McCarthy, Chief Executive of the Edinburgh Fringe Festival Society
Jun 19, 2018 | Interviews, Profiles
Shona McCarthy has been Chief Executive of the Edinburgh Fringe Festival Society, the umbrella organization of the Edinburgh Festival Fringe, since 2016 and is a member of the International Advisory Committee for the MMIAM program. A passionate leader of the largest...
New Variations of Dual Leadership: Insights From Finnish Theatre (Abridged)
Jun 18, 2018 | Research Articles
by Mari Järvinen, Heli Ansio, and Pia Houni The Study In this article we describe dual leadership as it exists in Finnish professional theatre in the years since 2000. In 2012 there were 46 drama theatres and 10 dance companies subject to Finland’s Theatres and...
Combining technology and the arts: In conversation with Robert O’Brien, General Manager of Hammerstep’s Indigo Grey project
Jun 13, 2018 | Interviews, Profiles
Robert O’Brien graduated from the third cohort of the MMIAM program in 2016. He has been involved in arts management since high school and already had valuable professional experience before applying for the MMIAM program, serving on arts boards, performing as an...
Breaking Down the Fourth Wall in Arts Management: The Implications of Engaging Users in Decision-Making (Abridged)
May 22, 2018 | Research Articles
by Leila Jancovich UNESCO defines three types of participation in culture: reception, through attendance at performances and exhibitions; production, through amateur engagement in creative practice; and interaction, through some form of dialogue, often digital,...
Building a lasting legacy and the future of arts leadership in Canada: In conversation with Peter Herrndorf, President and CEO of the National Arts Centre
May 17, 2018 | Interviews
Peter Herrndorf is often called the “godfather of Canadian arts,” and given his remarkable career and groundbreaking accomplishments as President and CEO of the National Arts Centre (NAC) for nearly twenty years, it is easy to understand why. Peter is also a member of...
Facilitating professional development for arts managers in Alberta: In conversation with Derek Stevenson, Arts Leadership Manager at The Rozsa Foundation
May 14, 2018 | Interviews, Profiles
Derek Stevenson graduated from the second cohort of the MMIAM program in 2015. He entered the program with a B.A. in theatre and a B.Mgt. in finance from the University of Lethbridge (Alberta, Canada). He was the Artistic Director and General Manager of TheatreXtra,...
Value Creation by and Evaluation of US Arts Incubators (Abridged)
Apr 19, 2018 | Innovation, Research Articles
By Linda Essig Until recently – either within the business discipline of entrepreneurship studies or across the disciplines of arts and cultural policy or community development – there has been little research on arts incubators, their strategic goals, their forms and...
Developing Museum Audiences: Interview with Morgan Marks, Associate Director of Outreach at the Cheyenne Frontier Days™ Old West Museum
Apr 17, 2018 | Interviews, Profiles
Morgan Marks (2014) is a graduate of the MMIAM program’s first cohort. As an undergraduate student, she completed a combined Bachelor of Science in Business Economics and Bachelor of Arts in Spanish. Morgan saw graduate studies in international arts management as a...
Adaptability, Understanding the International Arts Market Key to Success for International Arts Managers: In Conversation with MMIAM Professor Kathleen Gallagher
Apr 13, 2018 | Interviews
Kathleen Gallagher is Assistant Professor at Southern Methodist University’s Meadows School of the Arts. Her interest in cultural policy, the arts and nonprofit management derive from an education which includes a B.A. in Art and Architectural Histories, an M.B.A....
Consumer Perceptions of Arts Organizations’ Strategies for Responding to Online Reviews (Abridged)
Mar 27, 2018 | Research Articles
by Jennifer Wiggins, Chanho Song, Dharti Trivedi, Stephen B. Preece The shift towards Web-based communication has fundamentally changed the role of critical reviews in consumers’ decisions concerning attendance at arts events. In addition to professional...
Bringing the Business of the Arts Back to Bogotá: Interview with Daniela Alzate, Marketing Advisor to Teatro Colon
Mar 19, 2018 | Interviews, Profiles
Daniela Alzate (2014) is a graduate of the MMIAM program’s first cohort. She completed undergraduate studies in piano performance in 2012 and was working as a piano teacher in a music academy in Bogotá, Colombia when she decided to apply to the MMIAM program. We...
Giving arts managers an edge in the international marketIn conversation with François Colbert, Co-Director of the MMIAM
Mar 16, 2018 | Interviews
François Colbert holds the Carmelle and Rémi Marcoux Chair in Arts Management at HEC Montréal and the UNESCO Chair in Cultural Management. He is also the Co-Director of the Master of Management in International Arts Management program. Laura Adlers met with François...
Portrait of a Star: National Gallery of Victoria (Abridged)
Feb 1, 2018 | Profiles, Research Articles
by Ruth Rentschler, Kerrie Bridson, and Jody Evans The National Gallery of Victoria (NGV) in Melbourne, Australia, is a “star” art museum whose mission is to illuminate life by collecting and presenting great art. “Star” museums are characterized as providing a total...
Transitioning from centre stage to behind the scenes: An interview with Shayna Schlosberg, Managing Director of The Catastrophic Theatre in Houston, Texas
Jan 7, 2018 | Profiles
Shayna Schlosberg was a professional actor in the United States before deciding to pursue graduate studies in international arts management. She graduated from the MMIAM program in 2014 and is now the Managing Director of The Catastrophic Theatre in Houston, Texas....
An international approach to training the next generation of arts managersIn conversation with Alex Turrini, SDA Bocconi
Jan 7, 2018 | Interviews
Alex Turrini is a member of the MMIAM Program Committee, in addition to being former Director of the Master in Arts Management and Administration (MAMA) at SDA Bocconi in Milan. Alex has been instrumental in developing the academic program for the MMIAM program in...
Innovation and International Best Practices Key to Success of Australian Orchestras
Dec 5, 2017 | Profiles
Sophie Galaise, who is also a member of the MMIAM International Advisory Committee, joined the Melbourne Symphony Orchestra as its first female Managing Director in April 2016. She is renowned for her extensive experience working with orchestras, not only at the...
Personal and professional transformation lead MMIAM graduate to new career path in Hawaii
Dec 5, 2017 | Profiles
John Wells was an arts educator at a high school in Los Angeles, and a freelance script supervisor at the Colony Theatre in Burbank, California before joining the second cohort of the MMIAM program. He graduated in 2015 and is now the Operations Coordinator at the...
The Impact of Service Elements on the Artistic Experience: The Case of Classical Music Concerts (Abridged)
Dec 5, 2017 | Research Articles
By Antonella Carù, Bernard Cova A trend in the field of marketing is to analyze consumers’ growing preference for being immersed in a thematic setting instead of being offered a finished product.[1] [2] [3] [4] Above and beyond this particular concept, today’s...
About us
Oct 30, 2017 | About Us
Laura Adlers, M.M., Editor Laura Adlers completed her Master of Management in International Arts Management (M.M.) in 2015, through studies at HEC Montréal, Southern Methodist University in Dallas, Universidad de los Andes in Bogotà, and SDA Bocconi in Milan. She is...
Audacious New Moves Open Les Grands Ballets’ Season
Oct 30, 2017 | Innovation
Alain Dancyger is the Executive Director of Les Grands Ballets Canadiens and a member of the MMIAM International Advisory Committee. In 2017, Alain, his team and his partners (Agora de la danse, Tangente and l’École de danse contemporaine de Montréal) realized the...
Welcome to the MMIAM JourneyShining a Spotlight on the Business of the Arts
Oct 30, 2017 | About Us
Throughout my career as an arts manager I have been asked: “But, what exactly is an arts manager? What do you do for a living?” Arts managers are producers of cultural events and managers of cultural products of various disciplines. They manage small to mid-sized...
Subscribers’ Overall Evaluation of a Multi-experience Cultural Service, Tolerance for Disappointment, and Sustainable Loyalty (Abridged)
Oct 3, 2017 | Research Articles
by Zakia Obaidalahe, Francis Salerno, François Colbert. Both the core product and the peripheral services can trigger emotions in audience members[i]. Indeed, consumers who experience a positive emotion while attending a concert are likely to recommend the orchestra,...
From Buddies to Brampton: Managing Cultural Policy and Planning in One of Canada’s Fastest Growing Cities
Oct 3, 2017 | Profiles
Brendan Healy was Artistic Director of the world-renowned Buddies in Bad Times Theatre in Toronto for seven seasons. He graduated from the MMIAM program in 2016 and is now the Artistic Director of Performing Arts for the City of Brampton. What motivated him to pursue...
